Magento help desk extension is a comprehensive customer support management tool that makes the support process simple, quick and secure. It allows customers to instantly get in touch with your support team by generating a ticket via a simple to fill form. To better describe their issue/complaint, they can give a custom title, describe and upload files. Customers can submit the ticket to the concerned department. Magento support extension allows Magento admins to follow up the ticket. They can prioritize each ticket based on their urgency. They can also add new departments or delete existing ones to better manage support requests....

Magento catalog permissions extension by FME allows you to control your customers' access to different pages, products, categories, and other sections of the store. For example, you may want to show wholesale products to wholesale customers only. Similarly, you may want to hide some products or the entire store from non-logged in customers. This Magento restrict catalog by groups extension enables you to create rules and show content to customers that is relevant to them.  Extension for Magento catalog permissions by FME allows you to display a custom error message to the restricted customers or redirect them to the desired page....

Magento abandoned cart from FME allows you to send automated reminder emails to lost customers to recover them. You can increase your sales by retargeting those potential customres who left the store at the checkout step. This could have been due to the network issue, long checkout process or high price. Magento abandoned cart helps you to send them emails to lure them to complete their pending checkout by offering them discounts. Configure the extension to restrict the number of emails to be sent, set payment options, offer discounts in fixed or percentage and show link to the checkout page etc....